Welcome to Smiles and More

Your comfort and peace of mind are key factors in the way we do things at our practice. We will do our very best to help you and make every effort to be sure you have a pleasant visit with us.

You may be interested in knowing what you can expect during your first visit to our practice.  For patients under the age of 18 we require that a guardian attend the initial consultation. You will be asked to complete a medical history and it would be helpful if you could prepare by reviewing any past and present medical conditions and ensure that you have details of any prescribed medicines. Our first step is to find out about you and we will spend some time reviewing your past medical history and past dental history. We want you to let us know your concerns and requirements for dental care. Once we have discussed your reasons for attending we will carry out a thorough examination of your dental condition. For patients who have been referred for a specific treatment, this will concentrate on the reason for the referral. Otherwise the examination will normally involve checking the condition of each tooth, recording any previous dental treatment, examining the condition of your gums and an oral cancer screening. We may use a gentle dental laser which will shine a light on a tooth and identify if there is any decay on or within the tooth. A small device called an intra oral camera may be used to display pictures of your teeth on a computer screen so that you can see the condition of your teeth. We may take dental x-rays aid in the diagnosis of any dental problems. Impressions of your teeth as well as photographs may be required but we will explain if this is required in your case.

After the examination is complete we will discuss your existing dental condition and your treatment options. We welcome any questions that you may have about the treatment as this can help us create a treatment plan that better meets your needs. It is our policy to provide patients with a written treatment plan showing the cost of each item of treatment before undertaking treatment. If you do not receive one please ask us to provide you with a copy.

The majority of treatments are accomplished in a few appointments and we will endeavour to arrange visits that fit with your personal schedule. We appreciate prompt attendance and in most circumstance we will see you at the appointed time but there are times when delays occur and we will let you know if we are running late.

Our policy is to collect payments from patients after each appointment. We also ask you to give us 24 hours notice if you cannot keep an appointment as this allows us to make arrangements to see someone who requires urgent treatment. We reserve the right to charge a fee in the event of a missed appointment.

Everyone at the practice has been trained to provide you with the highest level of service and would welcome the opportunity to answer any question or concern that you may have. If you have any problem with the service that you receive please let us know. If you are happy with the service please let others know.

Thank you for choosing our practice.

Claire Rath BDS NUI MClinDent(Pros) ULond